Developing for accessibility

What is accessibility?

Broadly speaking, when we say a site is accessible, we mean that the site's content is available, and its functionality can be operated, by literally anyone. As developers, it's easy to assume that all users can see and use a keyboard, mouse, or touch screen, and can interact with your page content the same way you do. This can lead to an experience that works well for some people, but creates issues that range from simple annoyances to show-stoppers for others.

Accessibility, then, refers to the experience of users who might be outside the narrow range of the "typical" user, who might access or interact with things differently than you expect. Specifically, it concerns users who are experiencing some type of impairment or disability — and bear in mind that that experience might be non-physical or temporary.

For example, although we tend to center our discussion of accessibility on users with physical impairments, we can all relate to the experience of using an interface that is not accessible to us for other reasons. Have you ever had a problem using a desktop site on a mobile phone, or seen the message "This content is not available in your area", or been unable to find a familiar menu on a tablet? Those are all accessibility issues.

For more information on this, read Google's Web Fundamentals series on Accessibility.